Well, pretty much. We take your privacy seriously. If you share your details with us through this website, we’ll look after them, use them only when we need to, and won’t go sharing them around unnecessarily. Here’s the boring (but important) stuff about how we collect, use and protect your information.

Privacy Policy

Last updated: August 2026

Catlins Hotel respects your privacy and is committed to protecting the personal information you share with us.

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Information We Collect

We may collect personal information when you contact us through our website, including your name, email address, phone number and any information you choose to include in your message.

Our website may also collect general information about how visitors use the site, such as browser type, device information, pages visited and approximate location. This information helps us understand how our website is being used and improve the experience for visitors.
 

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How We Use Your Information

We may use the information you provide to:

• Respond to enquiries

• Assist with accommodation, dining or function enquiries

• Provide information you have requested

• Improve our website and services

• Meet any legal or regulatory obligations

We will not sell your personal information to third parties.
 

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Cookies and Website Analytics

Our website may use cookies and similar technologies to help the site function correctly and to understand how visitors interact with it.

You can control or disable cookies through your browser settings, although doing so may affect some website functionality.
 

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Third-Party Websites

Our website may contain links to third-party websites and services, including Booking.com and social media platforms. These websites operate under their own privacy policies, and Catlins Hotel is not responsible for their privacy practices or content.

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Keeping Your Information Secure

We take reasonable steps to protect the personal information provided to us from loss, misuse, unauthorised access or disclosure.

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Accessing or Correcting Your Information

You may ask to access or correct personal information we hold about you. You can also contact us if you have any questions or concerns about how your information has been handled.
 

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Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Catlins Hotel
21 Ryley Street
Owaka 9353
New Zealand

Phone: 03 415 8350